Reset Your Password

1. Go to https://passwordreset.microsoftonline.com

2. Enter your email address and the captcha code. Click "next"

Microsoft reset password identification screen

3. Enter phone number or alternate email address to authenticate your identity. Select your preference for receiving a new authorization code, and click "Call", "Text", or "Email."

Microsoft reset password using email
Microsoft reset password using text message

4. Once you receive your code input it into the site. Click "Next"

Microsoft reset password code received example

5. Enter your new password and confirm it. Click "Finish"

Microsoft reset password enter password screen


Your account password should be reset and ready for you to use.

Next Step - Setup your email

Next Step - Setup email

Back to Setup Steps

Back to Setup Steps