Password Reset

Register Your Account (Only Required Once)

If you've never registered your account, you will need to do this step before you can reset your password.

Register My Account

Register My Account

Reset Your Password (Required Every 90 Days)

1. Go to

2. Enter your email address and the captcha code. Click "next"

Microsoft reset password identification screen

3. Enter phone number or alternate email address to authenticate your identity. Select your preference for receiving a new authorization code, and click "Call", "Text", or "Email."

Microsoft reset password using email
Microsoft reset password using text message

4. Once you receive your code input it into the site. Click "Next"

Microsoft reset password code received example

5. Enter your new password and confirm it. Click "Finish"

Microsoft reset password enter password screen


Your account password should be reset and ready for you to use.